Please Take a Moment to Review the Following Information:

Please call 541-352-6692 with any questions you may have. Our lodging office is open daily 7:00 am to 5:00 pm. If you are a current guest, please dial 6000 from your unit to reach the front desk. All policies are subject to change without notice.

Food and Beverages

Our resort offers an excellent menu at the Crooked Tree Tavern & Grille. Our guests may also enjoy a complimentary continental breakfast from 7:30-10:30 am each morning. The town of Parkdale is the closest place for groceries, gas, and basic necessities. Parkdale is located just fifteen minutes north of Cooper Spur Mountain Resort. Drive north on Cooper Spur Road approximately 12 miles to the four-way stop and turn left onto Baseline Road. 

After-Hours Assistance and Emergencies

If you need after-hours assistance, please dial extension 6003 to reach our resort host. If there is an emergency, please dial 911.

Late Arrivals

Our lodging office is open until 5:00 pm each day. If you arrive after our office closes but while the Crooked Tree Tavern & Grille is open, please see the restaurant staff for check-in information. If you arrive after the restaurant has closed, your welcome packet will be located on a clipboard in the foyer area of the Crooked Tree Tavern & Grille. Please make yourself at home and stop by the lodging office in the morning to complete check-in. Unless you have requested otherwise, we will automatically bill the credit card on file for your stay.

Check-In and Check-Out

Check-in time is 3:00pm. Check-out time is 11:00am. Our Front Desk is open daily from 7:00am to 5:00pm. If you would like to check out before we are open, you are welcome to leave your key(s) in your unit. Any remaining balance will be charged to the credit card on file for your unit. Late check-out requests must be approved by the front desk. A late check-out fee may apply.

Reservation Guarantee

A valid credit card will guarantee your reservation. A $50 deposit fee is charged to the credit card on file at the time of booking your reservation.

The National Forest Foundation Fund

$1 is added to each stay to help support the National Forest Foundation Fund. You may opt-out of this donation at check-in. Your $1 donation helps to support on-the-ground projects such as the improvement of wildlife habitat, enhancing trails and recreation areas, restoring watersheds, and more. For more information, please visit www.nationalforests.org

Group Lodging and Events

Group reservations and discounts may be available for those booking three (3) or more units. A valid credit card placed on file with a non-refundable $500 deposit is required upon booking. Your non-refundable deposit will be applied towards the final cost of the reserved units. To make group reservations or for more information about events that can be held at Cooper Spur, please contact call (971) 373-8106.

Cancellation Policy

For non-holiday and non-peak reservations, you have 48 hours in advance of your stay to cancel and receive a refund of your booking deposit. If the 48-hour cancellation policy is not met, the deposit becomes non-refundable and the credit card on file will be charged for the full amount of your stay. For holiday and peak time period reservations, you have 30 days in advance of your stay to cancel and receive a refund of your booking deposit. At 30 days prior to your arrival, the reservation becomes non-refundable, and will be charged in full to the credit card on file. To cancel, please call (541) 352-6692 or email us at www.cooperspur.com. When requesting a cancellation, you will receive an email which confirms the cancellation. No refunds will be issued for weather-related cancellations.

Holiday and Peak Time Frames

Thanksgiving - November 24, 2016 - November 27, 2016
Christmas Break thru New Years - Dec. 16, 2016 - Jan. 01, 2017
Martin Luther King Weekend - Jan. 14, 2017 - Jan. 16, 2017
President's Day Weekend - Feb. 18, 2017 - Feb. 20, 2017
Spring Break - March 27, 2017 - March 31, 2017

Personal Property, Accidents, and Injuries

Cooper Spur Mt. Resort is not responsible for negligence resulting in forgotten, lost, or stolen property. We do service a lost and found, but it is the guest's responsibility to safe-guard their personal property. Any items that may be left behind will be logged and kept in our lost and found for 30 days. After 30 days all items remaining will be donated. Cooper Spur Mountain Resort is not responsible for accidents or injuries to guests.

Smoking and Inhalent Use Policy

We are a non-smoking resort which follows Oregon’s Indoor Clean Air Act. This prohibits smoking and the use of all inhalant delivery systems in your unit. The Oregon Indoor Clean Air Act prohibits smoking within ten (10) feet of all entrances, exits, and accessibility ramps that lead to and from an entrance or exit, windows, and air-intake vents. It also includes the use of “inhalant delivery systems.” Inhalant delivery systems are devices that can be used to deliver nicotine, cannabinoids and other substances, in the form of a vapor or aerosol. These include e-cigarettes, vape pens, hookahs, and other devices. If smoking or the use of an inhalant delivery system is detected in your room, you will be subject to a minimum fee of $250.00. You may also be held liable for any other fees originating from this use, such as additional cleaning or compensation given to other guests for their inconvenience.

Pet Policies

We have five pet-friendly units at the resort (Cabins 1, 3, 4, 5, and Homestead). There is a pet fee of $35 per pet, per stay for having pets in these units. There is a limit of two pets per unit. All other units must remain pet-free due to allergic reactions other guests may have. If a pet is detected in a non-pet-friendly unit, a $200.00 cleaning fee in addition to the $35.00 pet fee will be charged to the credit card on file for that unit. We ask that you keep your pet on a leash at all times and be aware of unexpected encounters with wildlife. We ask that you do not leave pets unattended in your unit. Please keep pets off of the furniture and beds. If additional cleaning is necessary, a $50 fee may be charged to the credit card on file. Please clean up after your pet; we have pet litter stations conveniently located outside our pet-friendly units.

Spa Hours and Policies

Our resort has two outdoor heated hot tubs which are centrally located and are open to guests from 9:00 am to 9:00 pm. Guests under the age of 14 must be accompanied by an adult. There is no lifeguard on duty. No pets, smoking, glassware, horseplay, food, or beverages are permitted in the spa area. Management reserves the right to close the hot tubs if guests do not follow the spa rules as posted. The spa area requires regular maintenance and may be closed for cleaning during some time periods.

Firewood and Fire Policy

Firewood is a seasonal amenity and is normally available from November through April. Our Private Log Home has a wood burning fireplace. One crate of complimentary firewood will be placed in your unit before check-in. Additional crates are available for $5.00 per crate. Cabins and Condo units have propane gas fireplaces. Hotel style lodge rooms do not have fireplaces.

Parking Policy

Please park in your designated area only and make sure that all vehicles at your unit have obtained a parking permit from the front desk. Please do not park on the grassy areas or near our service driveway.

Handicapped Accessibility

We do not have any units which are handicapped accessible. Our hotel style lodge rooms are located at ground level. The unit entrance doorways are 36 inches wide and bathroom doors are 28 inches wide. The shower units are standard bathtub/shower units with no railings. Our restaurant is on a downhill slope but does have a handicapped entrance ramp and a handicapped restroom.

Replacement Fees for Items Damaged or Removed

Please notify the front desk if any of these items are accidentally broken or damaged during your stay.
Bed Comforter = $100.00
Fleece bedding cover = $50.00
Bath towel = $15.00
Hand towel = $10.00
Coffee maker = $20.00
Coffee cup (each) = $5.00
Plates or dishes (each) = $5.00
Water glasses (each) = $3.00
Silverware (each) = $2.00
DVD Player = $40.00
Lamps = $75.00
Iron = $15.00
Rooms keys (each) = $10.00

Release and Rental Agreement

The person whose credit card is on file shall be fully responsible for any remaining or additional services, damages, missing items, lost keys, smoking fees, and/or pet fees related to the unit. If you are checking in for the person whose credit card information is on file, signing this reservation receipt confirms you have coordinated permission with that person to charge the credit card on file for any remaining or additional services, damages, missing items, lost keys, smoking fees and/or pet fees related to the above unit.

Unit Information

All units include a telephone (local calls are free), an alarm clock, refrigerator or mini-fridge, coffee-maker, television with satellite T.V., DVD player, iron, ironing board, and hair dryer. The log home has a private hot tub. The log home, cabins and condos have a full kitchen with a cook top stove and oven, refrigerator and microwave and toaster. Condo 6 includes a cook-top and combination microwave/convection oven. Basic cookware, tableware, glassware, and cutlery is included. The hotel style lodge rooms sleep two to four people. All cabins and condos sleep up to eight people. The log home sleeps up to twelve people. Cooper Spur Mountain Resort reserves the right to move any reservation into a unit of equal or greater value due to unforeseen circumstances.