FAQ

CANCELLATION / PAYMENT POLICY:

• Cooper Spur has a two-week cancelation policy. All reservations are final 14 days prior to your arrival date.
• Upon booking you will be charged a $25 non-refundable booking deposit. The booking deposit goes toward the final bill.
• Your credit card will be charged the full amount of your stay 2 weeks prior to your arrival date.
• Ifyou are booking within 2 weeks of your reservation, your card will be charged the full amount of your stay, and the reservation is considered final immediately.

Please make sure your credit card has sufficient credit to process your amount due. If your card declines, your reservation may be cancelled immediately.

Hot tubs are no longer available.

While you can see the top of Mt. Hood from many locations on our property, to receive a full panoramic view we recommend visiting a nearby vista. Two of our favorite places to view the mountain are at Mt. Hood Meadows or White River Sno-Park!

We do not offer a shuttle service to our ski area because our ski area provides ample parking facilities, and it is easily accessible by car for most of the year. However, during the winter season, it’s important to remember to use snow tires or chains to ensure safe and secure driving conditions, as the area may experience snowy or icy weather that could impact road conditions.

You can now book your entire winter adventure straight through our website by visiting our online shop.

We offer 5 dog-friendly units equipt with dog bowls and a bed. All dogs must be kept on leash while on the premises. Pet waste receptacles can be found throughout the grounds.

We are doing our snow dances! You can stay up to date by joining our eNews or following us on Facebook or Instagram.

Many trails and SnoParks require a NW Forest Pass. You can purchase yours at our front desk or ticket office when you arrive. Day passes and Annual passes are available.

During our winter months chains or traction tires are often required. You can check the current conditions on our conditions page. This page also offers links to road cameras and conditions.

While we don’t have a sledding/tubing area- Little John’s SnoPark is located just a few miles down the road from our resort and is an excellent place to test your skills on a sled!

We offer one Level 2 charging station with two universal plug chargers.